Refund Policy

At ClassYours.com, we strive to provide our customers with the highest level of satisfaction. However, we understand that there may be instances where a customer may need to request a refund. Our refund policy is as follows:

• Customers may request a refund within 14 days of receiving their purchase.(Only for products not on sale or discount)
• Refunds will only be issued for items that are returned in their original, unused condition with all original packaging and tags attached. 
• Refunds will be issued to the original payment method used for the purchase.
• Customers are responsible for the cost of return shipping.
• Custom or personalized orders are final sale and cannot be refunded.
• Refunds will not be issued for products on promotion.
• We regret to inform you that refunds will not be granted for orders in which the tracking information confirms delivery to the provided address, regardless of the recipient's claim of non-receipt

If a customer receives a damaged or defective item, they should contact our customer service team immediately by going in our contact us page, with their order number as well a photo and a video of the damage. We will work to resolve the issue as quickly as possible.

We reserve the right to refuse a refund if the item returned does not meet the above requirements.

By following this policy, we hope to protect both our business and our customers from any issues that may arise. If you have any questions or concerns, please do not hesitate to contact us.

 

Enjoy your shopping with us!